Optional guest communications
SMS terms of service
Updated November 12, 2026
Whimsy Getaways offers optional text messages for booking enquiries and guest support.
What you agree to receive
With your explicit consent, our team may text you about booking questions, arrival reminders, resort driver registration, check-in coordination, service requests during your stay and checkout information.
How to opt in
We request permission in your booking-platform conversation and ask you to confirm the phone number you want us to use. Reply YES to that request to agree to these terms and acknowledge our privacy policy. We keep a record of your reply. Providing a number for a reservation does not by itself give SMS consent. Consent is optional and is not a condition of booking or purchase. You can also request text updates through our SMS signup form. Your number must be verified before updates begin.
Frequency and charges
Message frequency varies with your enquiry and stay. Message and data rates may apply according to your mobile plan.
Stop messages or get help
Reply STOP to stop text messages. You may receive a final confirmation of your opt-out. Reply HELP for assistance, or email [email protected] or call (929) 438-0009. You can continue communicating through your booking platform or email if you decline or stop SMS.
Delivery and privacy
Text delivery is not guaranteed and may be delayed. Carriers are not liable for delayed or undelivered messages. Do not use SMS for emergencies; call emergency services when needed. We handle phone numbers and SMS consent as described in our privacy policy.
Changes
Updates to these terms will be posted here with a revised date. A materially different messaging purpose requires a new consent request.